Table of Contents

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Section 1  

Tembec Paperboard Group
Our Mission
Company Background
   
Section 2   Contacts
Contacts
   
Section 3   Paperboard Machine Description/Quality Features
3.1 Paperboard Machine
3.2 General Information
3.3 Quality Features
   
Section 4   Grade Information
4.1 Kallima® Advantages
4.2 Stock List Specifications
4.3 Kallima® Coated Cover C1S
4.4 Kallima® Coated Cover C1S Plus
4.5 Kallima® Web Coated Cover C1S Plus
4.6 Kallima® C2S
4.7 Kallima® C1S Folding
4.8 Kallima® Direct Print
4.9 Kallima® Preprint
4.10 Kallima® Litholam
   
Section 5    Production Guidelines
5.1 Establishing Manufacturing Runs
5.2 Minimum Grade Run and Frequency of Production
5.3 Maximum Machine Trim
5.4 Roll Specifications
5.5 Roll Widths
5.6 Standard Roll Diameters and Core Sizes
5.7 Roll Packing
5.8 Roll Labeling
5.9 Roll Numbering System
5.10 Skid Packaging
5.11 Sheet Carton Packaging
5.12 Skid and Pallet Labeling
5.13 Carton Label
   
Section 6   General Terms and Conditions of Sale
6.1 Acceptance of Order
6.2 Delivery
6.3 Terms and Conditions of Sale
6.4 General Terms of Payment
6.5 Default
6.6 Pricing Policy
6.7 Invoice Weight
6.8 Remittance Information
   
Section 7   Inquiry and Order Procedures
7.1 Written Confirmation of Orders Required
7.2 Orders Without Final Specifications/Latest Date of Change
7.3 Restrictions on Changes
7.4 Order Delivery Dates
7.5 Mill Inventory
7.6 Cutoff Time for Stock Items
7.7 Trade Tolerances for Overruns and Underruns
   
Section 8   Pricing and Upcharges
8.1 Rolls
8.1.1 Minimum Order Size
  8.1.2 Diameter
  8.1.3 Narrow Rolls
  8.1.4 Special Instructions
8.2 Skids
8.2.1 Minimum Order Size
  8.2.2 Sheet Size Limitations without upcharge
  8.2.3 Guillotine
8.3 Cartons
8.3.1 Minimum Order Size
  8.3.2 Carton Packaging
8.4 Freight and Charges
8.4.1 Drop Charge
  8.4.2 Additional Freight
   
Section 9   Claims Handling Policies and Guidelines
9.1 Notification
9.2 Evidence
9.3 Claims
9.4 Claim Processing Requirements
9.5 2-Hour Limit and Customer Liability
9.6 Proper Grade Selection
9.7 Paper Conditioning
9.8 Grain-Short Paper
9.9 Work and Tumble
9.10 Customer Sheeting
9.11 Ready Dates and Late Delivery
9.12 Return Policy
9.13 Return of Defective Products
9.14 Replacement Paperboard
9.15 Post Press Operations
9.16 Complaint Procedure and Claims Policy
   
Section 10   Transportation Damage Claims
10.1 Inspection of Incoming Shipments
10.2 Transit Damage Claims
10.3 Procedures for Reporting Damage or Discrepancies
10.3.1 Truck/Container Shipments
  10.3.2 Rail Shipments
  10.3.3 Evidence
  10.3.4 Hidden Damage Caused by Transportation
  10.3.5 Inspection Waiver
  10.3.6 Shortages or Discrepancies
10.4 Documentation of Damage or Discrepancies
10.4.1 Reports and Receipts
  10.4.2 Claims
  10.4.3 Disposition of Damaged Goods
   
Section 11   Trial Orders and Samples
11.1 Trial Roll/Sheet Orders
11.2 Plain and Printed Samples
   
Section 12   Paper Calculations and Conversion Factors
12.1 Basic Sizes
12.2 Metric to Imperial Conversions
12.3 Imperial to Metric Conversions
12.4 General Paper Conversions
12.5 General Price Calculations
   
Section 13   Technical Bulletins
13.1 Acid-Free Statement
13.2 Environmental Certificate
13.3 Die Cutting Suggestions
13.3.1 Die Cutting Bulletins
13.4 Moisture Conditioning of Paper
 
 

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